Employee Advocacy
Many of our clients’ employees have access to Health Advocate, the nation’s leading independent healthcare advocacy and assistance company, to troubleshoot healthcare- and insurance-related issues. This advocacy service is designed to provide employers and plan sponsors, and their respective employees and members, with a comprehensive set of solutions to help them get the most from today’s healthcare and insurance systems.
Benefits to employees and employers include:
- Saves money for employer and employee
- Increases productivity and employee satisfaction
- Reduces absenteeism
- Reduces grievances and appeals
- Promotes better use of network utilization
- Uncovers billing errors
- Resolves issues quickly and correctly
- Independent, confidential source
Doyle Alliance Group also provides employees and their family members with access to Guardian Nurses. This service is available free-of-charge and provides comprehensive patient advocacy services by certified nurses. Some services include:
- Identifying providers to address specific needs, such as second opinions and long-term care
- Explaining a diagnosis, which can assist with decision making after an illness, such as cancer, has been identified
- Making or assisting with appointments with doctors and specialists in order to be seen quickly