PENNSYLVANIA: 215.717.9500   NEW JERSEY: 866.315.8505 info@doylealliance.com

Employee Advocacy

Many of our clients’ employees have access to Health Advocate, the nation’s leading independent healthcare advocacy and assistance company, to troubleshoot healthcare- and insurance-related issues. This advocacy service is designed to provide employers and plan sponsors, and their respective employees and members, with a comprehensive set of solutions to help them get the most from today’s healthcare and insurance systems.

Benefits to employees and employers include:

  • Saves money for employer and employee
  • Increases productivity and employee satisfaction
  • Reduces absenteeism
  • Reduces grievances and appeals
  • Promotes better use of network utilization
  • Uncovers billing errors
  • Resolves issues quickly and correctly
  • Independent, confidential source

 

Doyle Alliance Group also provides employees and their family members with access to Guardian Nurses. This service is available free-of-charge and provides comprehensive patient advocacy services by certified nurses. Some services include:

  • Identifying providers to address specific needs, such as second opinions and long-term care
  • Explaining a diagnosis, which can assist with decision making after an illness, such as cancer, has been identified
  • Making or assisting with appointments with doctors and specialists in order to be seen quickly
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