Employee Advocacy

Many of our clients’ employees have access to Health Advocate, the nation’s leading independent healthcare advocacy and assistance company, to troubleshoot healthcare- and insurance-related issues. This advocacy service is designed to provide employers and plan sponsors, and their respective employees and members, with a comprehensive set of solutions to help them get the most from today’s healthcare and insurance systems.

Benefits to employees and employers include:

• Saves money for employer and employee
• Increases productivity and employee satisfaction
• Reduces absenteeism
• Reduces grievances and appeals
• Promotes better use of network utilization
• Uncovers billing errors
• Resolves issues quickly and correctly
• Independent, confidential source

Doyle Alliance Group also provides employees and their family members with access to Guardian Nurses. This service is available free-of-charge and provides comprehensive patient advocacy services by certified nurses. Some services include:

• Identifying providers to address specific needs, such as second opinions and long-term care
• Explaining a diagnosis, which can assist with decision making after an illness, such as cancer, has been identified
• Making or assisting with appointments with doctors and specialists in order to be seen quickly