Value Added Services:
Employee Advocacy Service
Many of our clients' employees have access to Health Advocate, the nation's leading independent healthcare advocacy and assistance company, to troubleshoot healthcare and insurance-related issues. This advocacy service is designed to provide employers and plan sponsors, and their respective employees and members, with a comprehensive array of solutions to help them get the most from today's healthcare and insurance systems.
Employers/plan sponsors benefit from these services by having more satisfied employees/members as well as by saving time and money. The return on investment is strong in both medical cost and productivity savings. This solution promptly and efficiently handles the problems and hassles that are typically left at the doorstep of an organization or its benefit manager. Health Advocate has a team of professionals who know the shortcuts and have the expertise and contacts to solve issues and provide effective solutions.
Benefits to both employees and employers include:
• Saves money for employer and employee
• Increases productivity, employee satisfaction
• Reduces absenteeism
• Reduces grievances, appeals
• Promotes better use of network utilization
• Uncovers billing errors
• Resolves issues quickly and correctly
• Independent, confidential source